Open positions on the Echo team. To apply, fill in the form on this page.
Community support specialist
Community supportThe department handles user questions and complaints: answering tickets, helping configure modules, reviewing reports about servers, reviews and game chats. The role calls for attentiveness and composure.
LanguagesРусский · fluent
Responsibilities
- Answer questions about the bot and web panel in tickets and the support channel
- Help server owners configure modules for their needs
- Handle requests, pass bugs and requests to development
- Grow the FAQ base so answers are at hand
Requirements
- Knowledge of Echo’s features or willingness to learn them quickly
- Good writing, politeness and patience
- Attentiveness and objectivity when reviewing reports
- Age 16+
What we offer
- Support department role and badge in your profile
- Access to the department’s internal channels and early features
- Premium for your server while you are on the team
- Growth: specialist → senior → department head
Partnership manager
Media departmentDeveloping partnerships: making agreements, helping partners adopt Echo and taking part in promoting the project.
LanguagesРусский · fluent
Responsibilities
- Finding partners, negotiations and formalizing cooperation
- Helping partners set up and roll out the bot
- Content, announcements and project design, working with social media
- Collecting feedback from partners and passing it to the team
Requirements
- Sociability and the ability to negotiate
- Experience in SMM or partnerships is a plus but not required
- Understanding of Discord and the Echo product
- Responsibility and independence, age 16+
What we offer
- Media department role and badge in your profile
- Real partnership cases for your portfolio
- Premium for your server while you are on the team
- Influence on the promotion and growth of the project
Tester
Testing departmentTesting new Echo features before release, finding bugs and suggesting improvements. Testers' reports directly shape the content of updates.
LanguagesРусский · intermediate or higher
Responsibilities
- Test new bot and panel features before public release
- Report found bugs via the bug-report system (/bugs)
- Suggest improvements and share impressions of new mechanics
- Verify that fixed things are actually fixed
Requirements
- Attention to detail
- Ability to clearly describe what and how to reproduce
- Commitment matters more than technical background
- Age 16+
What we offer
- Testing department role and badge, “Bug Hunter” badges
- Early access to all new features
- Premium for your server while you are on the team
- Growth: tester → senior → department head
Each application is reviewed individually. Responsibility and commitment matter more to us than formal experience.